 |
Questions
Where do we meet the morning of the tour?
Our van will pick you up at a designated hotel on the Las Vegas Strip. We pick up at most major Strip hotels,
approximately 45 minutes to 1 hour before your departure time. Details will be on your confirmation, or you
can call our office to speak to a reservation specialist.
What time will we get back?
The tour is approximately 5 1/2 hours door to door.
What is included during the trip?
Round trip transportation to and from Las Vegas, along with all transfers and fees, is included. Lunch is
included on the early tour, and dinner is provided on the evening tour along with a firespinning show.
Bottled water is also included, and your guides will make sure you enjoy your trip.
Is there a minimum age requirement?
Participants must be 6 years old or older.
Do you offer any discounts for children (or other)?
Children 14 years and younger receive a $10 dollar discount per person.
Do you offer student discounts?
Yes! We offer student student rates, which are discounted $10. You must supply a valid/current student ID to qualify.
What kind of experience do your Guides have?
Our guides have years experience; both personally and professionally. They possess knowledge
of the mines, trails, wildlife, plants, and weather patterns. They undergo strict training programs
which prepare them to manage groups, make good decisions, and handle emergencies. CPR and First Aid
training, as well as Wilderness First Aid or First Responder is standard. Oh yeah, and they've been
known to tell a joke or two.
What should I bring/wear?
Take a look at our packing list section, for a complete outline of items to bring on the Horseback Riding Tours. If you have questions, don't hesitate to call our office. We will be happy to answer any questions you have about clothing, cowboy boots, saddle sores (just kidding), etc.
Do you supply alcohol? May we bring our own?
No. Alcohol is not allowed. If we suspect you are intoxicated after a long night in Vegas,
you will be turned away, with no refunds. Please understand this is for the safety of our other guests
and our staff.
When should I make a reservation?
Space is limited, so you should make your reservations as soon as possible. This trip fills up fast in
Spring and Fall months when weather is fabulous.
Are there minimum participant requirements?
Our gold mine scenic tours operate with a minimum of 2 participants, as long as space is available.
Should I buy travel insurance?
If you are concerned about the possibility of having to cancel, we strongly suggest you purchase trip cancellation
insurance to protect your vacation investment. Our cancellation policy will apply in every instance, with no
exceptions for any reason. Desert Adventures is not responsible for any expenses incurred due to travel delays,
flight cancellations, or illness. Desert Adventures assumes no financial responsibility for personal injury,
emergency evacuation, or equipment lost or damaged in any way.
What if I have to cancel?
We have a 14 day cancellation policy. Cancellations made 2 weeks prior to departure date will receive a full refund.
Cancellations made within those dates will be issued a percentage of their refund, with absolutely no refunds or
rescheduling within 48 hours. If you must reschedule, we require 48 hours notice and rescheduling fees
will apply. Desert Adventures will not issue any refund for leaving a trip early.
Trips run rain or shine. Desert Adventures reserves the right to cancel trips due to weather or unsafe
conditions. In this case, we will reschedule, issue a credit, or refund money, depending on individual
circumstances. For more information see our Payment & Cancellation Policies
section, or call our offices.
|
|
 |
